If you’re worried about your teen and not sure what to do next, you’re not alone. Many parents call us feeling the same way. Unsure, overwhelmed, and scared, they’re missing something important.
You don’t have to get it perfect. You just have to reach out.
That’s totally fine. Many parents start with a simple question: “Can we even afford this?”. We accept a wide range of insurance plans, including Medicaid. Our team will:
We’ll go over the details with you clearly and honestly, so you know exactly what to expect. And in many cases, the cost is lower than parents expect, sometimes even $0.
Some parents call because things have hit a breaking point. Others are just starting to notice changes like mood swings, isolation, defiance, or something they can’t quite explain.
You don’t have to be sure it’s serious. You don’t have to wait for a crisis. If something feels off, that’s enough to start the conversation.
We’ll help you talk it through and figure out if treatment is the right next step or if something else makes more sense right now.
For specific inquiries, reach out to the right team directly:
Family Therapist kthompson@neveralonerehab.com
Karissa is a credentialed CASAC-T through the New York State Office of Addiction Services and Supports (OASAS). She specializes in strengths-based, trauma-informed family therapy and supports families navigating substance use and mental health challenges by helping them rebuild trust, improve communication, and create practical tools for lasting connection. Karissa integrates her lived experience to guide families toward healing and healthier relationships.
You don’t need to have it all figured out. You don’t need to wait for a crisis. And you don’t need to feel guilty for needing help.
You’re doing the right thing by being here—and the first conversation can open the door to real change, for your teen and your whole family.
